8.2.2022 Join our international team!
We are looking for an international move coordinator to our international team. The job is truly international and requires a diverse knowledge of logistics and a passion for excellent customer service. You help our customers in one of the most challenging situations in life – in addition to transporting personal belongings, there is much more to moving abroad. Your job is to take care of the client from the planning of the move to settling in a new home. During the relocation process, it is important to keep the customer up to date on the various stages and requirements of the relocation. We organize relocations around the world, even when the relocation takes place outside of Finland. Our customers are assignees from various organizations, diplomats, private individuals and customers of our network of representatives.
Your responsibilities include:
– receipt of removal orders
– planning and confirming removal schedules
– customer service and consultation
– instructions for packaging and delivery teams
– booking of transportation
– import and export forwarding
– customer service and communication between customers, agents and other stakeholders
– accounting tasks (invoicing, payables)
The role requires good language skills (English, Finnish, other languages are a plus), excellent organizational and prioritization skills, excellent and friendly customer service attitude, flexibility in working hours and tasks, stress tolerance, ability to work independently and with a team, problem solving skills, good IT skills (basic IT software). Working is a hybrid model, ie partly in the office and partly remotely.
Experience in international moving or relocation industry is a big advantage, but attitude is the key. Knowledge of international logistics is also an advantage in getting accustomed to the job.
At Victor Ek, every employee is an important part of the process and an excellent customer service experience. It is important for us to serve every customer as well as possible – over 97% of our customers would recommend our service to others or use our services again.
Victor Ek Moving Ltd is the market leader in international moving in Finland. Our turnover is over 7 million EUR (2021) and we have 17 employees in the office and 20-40 in moving services. Our international team consists of 9 people. Our offices are located in Helsinki and Tampere.
If you are interested in the international moving industry and the above-mentioned position, send your CV and application with salary wishes to email@example.com. For more information on the position and Victor Ek, please contact Antti Lind, Head of International Services (firstname.lastname@example.org, 09-1251 370 weekdays 9: 00-15: 30). The job will be filled as soon as a suitable person is found.
Job opportunities at Victor Ek Moving
If you are interested in working in the moving industry at one of Finland’s best-known moving companies, please contact our recruitment email@example.com
We are constantly looking for drivers and movers.
A lot is happening around the world and the exceptional circumstances surrounding the corona pandemic continue in many places and in many respects. We thought it was important to inform our customers about the issues that have a significant impact on moving abroad.
SEA FREIGHT AND CONTAINER TRANSPORT
Due to the exceptional circumstances caused by the pandemic, there has been a lot of disruption in global container traffic since last year. There is a shortage of free containers in several regions (especially in Asia), so it is difficult to get containers reserved for loading. Container shortages have a significant impact on sea freight prices, for example from Asia to Europe prices can be up to 3-5 times more expensive than under normal conditions. Freight rates are also changing rapidly. We take these factors into account when preparing offers and check the cargo situation before the container is shipped.
In addition to the availability of containers, it has been difficult for shipping companies to confirm ship space for containers leaving Finland, which in turn causes delays in the total duration of shipments and removals, depending on the destination and route (estimated to take 1-3 weeks longer than normally to the USA and Asia). The events in the Suez Canal and their multiplier effects will exacerbate the situation for a long time to come. We inform customers about the availability of containers and the shipping situation in connection with the request for quotation and order confirmation. The availability of containers as well as delays in shipping may cause the need for interim storage as well as other possible additional costs. We always inform about these according to the situation.
The air cargo situation is recovering and operating close to normal conditions. The availability of air cargo has improved considerably during the first half of the year. Air freight rates are still high and change almost weekly, depending slightly on the destination and timing. The duration of air cargo is on a normal level, small delays may occur from time to time. We will notify you of significant changes as needed.
There has been no significant impact on road traffic from Finland to Europe and vice versa during the pandemic. The trucks will run within normal schedules, subject to country-specific regulations and restrictions related to the pandemic. Freight prices are rising somewhat due to fuel price developments.
PEAK SEASON FOR INTERNATIONAL MOVING
The busiest time for international moving is about to begin. Traditionally, the peak season runs from the end of May to the end of August, but already last year the season was slightly longer than normal. According to forecasts, the coming summer will be exceptionally busy already from the beginning of May. We recommend that you start planning your relocations in good time and confirm your orders as soon as possible so that we can reserve the necessary resources as well as cargo equipment and schedules (sea and air freight) in advance. June-July-August in particular, as well as the turn of the months, will be congested times.
CONTACT INFORMATION AND INQUIRIES
If you have any questions about other issues related to international moving in addition to the ones mentioned above, we can be reached:
Antti Lind: +358 9 1251 370 / firstname.lastname@example.org
Michael Cedercreutz: +358 9 1251 200 / email@example.com
Charles Gray: +358 9 1251 390 / firstname.lastname@example.org
Victor Ek Moving Tampere office is moving. Our new location is Jokipohjantie 28, 33800 Tampere. The new location helps us service both Tampere city centre and the rest of Pirkanmaa region more flexibly and faster. Also our warehouse facility is three times larger than the previous and this allows more options for our private and corporate clients. For more inforamation, please contact: Antti Lind – Sales Director Pirkanmaa region & international services 09-1251 370 / email@example.com
Victor Ek Moving Ltd has once again passed FAIM -audit by FIDI Global Alliance and thus achieved the prestigious FAIMPLUS 3.2 certification! Quality, reliability and precision is important virtues for Victor Ek Moving and the credits for upholding these goes to the whole organization: the movers, drivers, warehouse staff, resource planning, customer service, move coordinators, sales staff and the management. #spreadyourFAIM
Dear Victor Ek Moving management,
It is with great pleasure that we note your performance on the FAIM 3.2 Compliance Procedure as verified by Ernst & Young and would hereby like to award you the FAIM 3.2 certificate. The quality assessment you have just undergone is the toughest and most strenuous in the industry and we commend you on your results.
The FAIM Quality Label is an internationally recognized guarantee of quality service, and a strong added value for your company.
Kind regards, The FIDI Global Alliance
Read more about FIDI Global Alliance and the FAIM certification here
COVID-19-VIRUS, GUIDELINES AND PROCEDURES
The COVID-19 -virus which originated in China has now spread to several countries. The virus spreads through human contact. According to the Finnish health authority THL, the virus does not propagate by handling cargo or other inert objects. For more information, please visit THL website.
For the safety of our employees and our clients, Victor Ek Moving has implemented the following measures with immediate effect:
- No handshakes.
- Ample supplies of soap and paper towels in all restrooms in all our locations.
- Hand desinfectant available to all staff and in all vehicles.
- Moving crews supplied with disposable cotton gloves.
- All pre-move surveys to be done by video if possible.
- Meetings, both internal and with clients, to be held via video or over the telephone as far as possible.
- Participation in outside seminars, training sessions and other similar events to be cancelled if possible.
- All personnel to inform closest superior in advance of any planned overseas travel.
PROCEDURE IN CASE YOU ARE INFECTED
The most common symptoms are a dry cough, fever and difficulty breathing. It is very important to react quickly to prevent the spread of the virus.
In case you have been in contact with an infected person and any of the above mentioned symptoms appear within 14 days, you should call your local health station or the general emergency number immediately. They will advise you how to proceed. Do NOT leave your home until you have received instructions from the health authorities. Inform your superior by telephone.
UPDATE ON CORONA VIRUS AND CHINA
As the corona virus outbreak continues in Asia, especially in China, we would like to inform our customers and partners about some important matters that are currently affecting our scope of services:
Services in China:
- Many of our partners in China have informed that their staff have been restricted access to offices and certain areas in their respective neighborhoods
- This affects any pre-move surveys, packing or delivery services or any other activities requiring physical presence at homes or offices
- Employees are supported to work from home offices and video surveys can be arranged if necessary but, due to the situation, our clients and partners may experience delays, postponements or cancelations of booked services or arrangements
- We must emphasize that due to a Force Majeure situation all additional costs, delays etc. are beyond Victor Ek´s control and may be charged from our clients at costs (backup documentation will be provided).
- Currently the best estimate for business resuming back to normal is 24th February but we will remain at the discretion of our Chinese partners and general information from respective authorities (e.g. WHO: https://www.who.int/emergencies/diseases/novel-coronavirus-2019) and will update further if the situation continues to affect our services.
Quality and continous development is very important to us so we are proud to annouce that “For demonstrating a consistently high level of quality, it is with great pleasure that we note your performance related to the FAIM Internal Audit requirements and we would hereby like to award you the FAIM “Confirmation of Quality Assurance certificate.” -FIDI FAIM coordination centre
Victor Ek Moving will be attending the annual International Association of Movers (IAM) confernce in Chicago 3rd to 6th October 2019. We are expecting over 2000 attendees from over 170 countries! We will be meeting our global partners and look forward to hearing about the lates news and trends of the industry. Read more here.
We found an old document from our archives stating that Mr. Victor Ek was appointed as the vice consul of the United States in 1898. As the US Embassy is celebrating their 100 years in Finland, we donated the orginal document to their archives. Victor Ek´s descendant in the 5th generation Michael Cedercreutz handed over the document to US ambassador Robert Pence at the Embassy on 3rd July 2019.
You can read more from the Embassy´s website: https://fi.usembassy.gov/ambassador-pence-receives-donation-of-diplomatic-artifact-from-viktor-ek-for-the-u-s-diplomacy-center-july-3-2019/
Mr. Charles Gray has been appointed Head of International Partner Relations and will join us from the 1st of March. Charles brings with him a wealth of experience having been in the industry since 1983. He started his career at Allied Pickfords in the UK, quickly rising to a managerial position and moving to Asia. From 2001 to 2007 Charles worked as a regional manager (Vietnam & Cambodia) for JVK Indochina Movers (Vietnam). Between 2008 and 2010 he held the post of Country Manager for Allied Pickfords in Vietnam, before moving to Finland in 2011 and joining Niemi Services. Charles main focus will be on further developing our international agent business which has been growing steadily in the last few years. His connections and experience combined with Victor Ek’s strong international presence will certainly assist in providing the best service for our agents and clients regarding business to and from Finland. Charles will be representing Victor Ek at FIDI in Amsterdam and at IAM later this year in Chicago.
Victor Ek Moving Ltd has hired Satu Alaruikka as an international move coordinator from 28.1.2019. Satu has a strong backgroung in the international moving industry and she will further strenghten our experienced international team. Before joining Victor Ek, Satu worked at Alfa Quality Moving and before that she worked at Sterling Relocation in the UK.
Victor Ek Moving Ltd opens a branch location in Tampere!
Good news to everyone in Pirkanmaa region, we have opened a branch location in Tampere. Victor Ek Moving has already served international moving customers in the area but now we wanted to strengthen our capacity to offer quality moving services to office move and local home move clients. We are located in Sarankulma area (Patamäenkatu 4), in a strategically good location. We have moving supplies and equipment available for every need and offer move consultation to companies and consumers fast and easy. We also have storage facility for different needs. You can contact us via website contact form or call the switchboard at 09-12511 or our regional sales director Antti Lind at 09-125 1370 or even via Facebook.
19.3.2017 FIDI CONFERENCE SAN DIEGO, USA
We participating in annual FIDI conference in San Diego 25th – 28th March. The conference introduces international moving industry´s trends, tools, applications and hottest news. We are meeting with our most important international partners and strenghtening our global network with new partners. Read more about FIDI and the conference here.
25.2.2016 VICTOR EK MOVING LTD IS MOVING
Victor Ek Moving Ltd Helsinki office will be moving during the last weekend of February. Starting from Monday 29th of February, our office and warehouse will be located in different addresses:
- Office: Malmin kauppatie 8, 00700 Helsinki
- Warehouse: Liukumäentie 15, 00640 Helsinki
For more information: firstname.lastname@example.org I Tel. 09-12511 (switchboard)
11.2.2016 OY VICTOR EK AB – APPOINTMENT NEWS
Tomas Sjödahl has been appointed as the new Managing Director of Victor Ek LTD as of 1st of February 2016. Tomas has worked with Victor Ek for over 13 years, and during his career Tomas has occupied different managerial positions. Before his appointment as Managing Director, Tomas was the Director of Shipping & Logistics.
Juha Karjalainen has been appointed as the Project Manager since 1st of February 2016. His responsibilities include terminal services, business development and sales.
Mats Rehnström has been appointed as the Manager of Ships Clearance as of 1st of February 2016. Mats is in charge of operations in connection with ships clearance.
These appointments support the strategical decisions made by the board. The main aim is to focus on the strengths and growing business areas, such as harbor operations and logistics services, especially in Port of Hanko.
“Port of Hanko is showing an upward trend at the moment. The competition between ports has become more intense and there is an ongoing search for even more efficient routes for cargo flows. Due to its excellent location, Port of Hanko holds a very good position in the current situation. Also, Port of Hanko is in good position for its strong liner traffic and flexible supply of services. We want to add our presence in Hanko by, for example, investing and creating new service concepts.” Tomas Sjödahl comments.
27.1.2016 VICTOR EK’S LOGISTICS DEPARTMENT REINFORCES ITS SCOPE OF SERVICES
Victor Ek logistics in Hanko invests in a logistics terminal in the immediate vicinity of port of Hanko. The terminal enables new opportunities, reinforces logistical service scope and makes the handling of bulk product more efficient,
The terminal is scheduled to be opened in May 2016. Hangotidningen’s article and an interview can be found here (in Swedish and Finnish) http://hangotidningen.fi/node/787008 (26.1.2016)
7.1.2016 NEW STRONGER ORGANIZATION
A new page in Victor Ek’s 130 year history has been turned. To focus on our growing moving business, Victor Ek’s main shareholders have decided to emphasize the two separate divisions; Moving and Shipping & Logistics. As a result, the moving business is now an independent company, Victor Ek Moving Ltd, with Oy Victor Ek Ab as a major shareholder together with Executive Chairman Michael Cedercreutz and the new Managing Director Kai Lager. Business will continue as before under the same well-known brand and with the same professional team.
Kai Lager has been appointed as the Managing Director of Victor Ek Moving Ltd. He brings with him 28 years of moving experience to Victor Ek. His career includes positions as CFO, HR Manager and CEO with Niemi Services Ltd, the largest domestic moving company in Finland. In addition, he is the long-standing chairman of SMPY (Finnish Moving Companies’ association). Kai’s main focus will be further developing our growing domestic services for both private and corporate clients. Former MD Michael Cedercreutz will, as Executive Chairman, focus on international services and network development. Victor Ek is the market leader in international moves in Finland.
For further information, please contact email@example.com | tel. +3589 125 1200